The walking part of the route passes the closed area
2GIS builds walking routes bypassing the closed areas by default. If your route is built through the gate with access control system or an intercom, so this is the only route we know about.
If you know how to build this route bypassing the closed area, let us know using the "Inaccuracy in the route" button in the mobile app for iOS or Android — it is located directly under the route options, and at the bottom of the card of the created route.
See also: