Problems and errors

How to turn off 2GIS updates for Android

Cannot install or update 2GIS app

Cannot update the maps in the app

2GIS crashes, won't run or an error occurs during the startup

Previously downloaded cities disappear from the application for Android

2GIS takes more than 10 seconds to launch

The app for Android is too slow when working with a map

The application displays the operating hours of companies incorrectly

The application cannot determine location or determines it incorrectly

The app can not build a route by public transport

The walking part of the route passes the closed area

Navigator rebuilds the route all the time

When you enable the caller ID scanner in the app for iOS, you receive the "Error Enabling Extension"

The app does not display the voice search button

How to write to 2GIS tech support